Requests for Quotes

Hosted VoIP RFQ

 

Throughout this document, the word “District” refers to Mount Vernon Independent School District

 

Subject

RFQ­-For a 1, 2, 3, and 5-year contracts, the District desires to implement hosted VoIP services. The District wishes to evaluate various time frame options considering that a longer contract may prove beneficial to the District.

 Purpose

Proposals are being sought by the District for the purpose of securing the most cost efficient Hosted Internet Protocol Telephony (VoIP) service.

Background

 Our District’s students, teachers, staff and administrators are using more and more resources that require more of the technology department’s time. The District has limited resources to manage and maintain a “on the premise phone system.” As technology continues to change at a rapid pace, the District needs to renew hosted voice solution which provides monthly services for managed hosted VoIP.

Requirements

For VoIP services the District must be able to keep their current phone numbers. The system must work with our existing IP Phones (Polycom VVX501), we also have 8-10 units.

 

Approximately 205-210 Executive Hosted seats

Also App for mobile phone to turn into desk phone (option to instant message colleagues, text contacts, make and receive audio and video calls using App, also check voicemails from App.

Unlimited Local and Long Distance Calling

Extension-to-Extension Dialing

 Voicemail (Voicemail-to-Email)

Call Transfer/Call Park/Call pickup

Call Forward/Call Waiting/3-way Calling

Auto Attendant- Optional

Ability to record incoming and outgoing calls

Music on Hold

Needs to integrate with intercom systems (Carehawk model CH1000) and (Dukane Model MSC350T/R96)

 

8 Fax Lines that need to work with Grandstream  Model HT812

 

 

Proposal Forms

Send proposals (two copies) and supporting documentation to:

Anthony Eilers

Hosted VoIP Services

501 TX Hwy 37

Mount Vernon, TX 75457

 Do Not Fax Proposals. Proposals will be received by the District at the address shown above until 10:00 am on May 26, 2021. must be mailed to the address above in time for delivery before the closing date or can emailed to aeilers@mtvernonisd.net.

 

Schedule of Events:

 Release of RFQ to vendors Date 5/11/2021

Deadline for Submission of Proposals time and Date 10:00 am 5/26/2021

 Opening of proposals Time and Date 10:30 am 5/27/2021

Inquiries

 All correspondence and inquiries regarding this RFQ must be done via Email: Anthony Eilers – aeilers@mtvernonisd.net

If a vendor does not receive a response within 24 hours, it is the responsibility of the vendor to call Anthony Eilers – 903-537-9919 and confirm that the email message was received.